Mindful Soul Center for Wellbeing is HIRING!

See Positions and Application Instructions Below.

Client Care Coordinator Position:

We are seeking a Client Care Coordinator to join our Support Team and work collaboratively for 20-25 hours per week. Monday-Friday schedule, currently will be performed remotely due to COVID-10. We anticipate eventually returning to in-person visits and the position would be located in either the Medford or new Haddon Heights office. Shift will be 2:30-7:30pm, M-TH, 1-6pm Fridays.

Candidates for this position must be very comfortable in 1-1 conversations with new people – on the phone, video, messenger, email, and helping people make personal decisions that impact their life in a big way.

Candidates should be compassionate and non-judgmental, but you also need to view people as capable and resourceful. That if they really want something – they will do what it takes to make it happen. You see their potential, and you honor their decisions without judgement. You aren’t easily discouraged or quick to take things personally.

Time management – while a person in this position needs to love people, this isn’t a social job where you can spend hours talking to someone about something irrelevant. The Client Care Coordinator’s conversations must be pointed and supportive but laser focused on helping them move forward.

The Client Care Coordinator is the first point of contact that potential clients have with our practice and supports that person throughout the scheduling process to help them get connected with the therapist they need. Personality is a major part of this position- compassionate AND efficient at getting the job done!

The Client Care Coordinator will look for innovative system enhancements for workflow and task management. They will consistently and promptly respond to all incoming inquiries and prioritize the scheduling needs of both clients and clinical staff. Candidates must have knowledge of Google Sheets and Google Drive and be extremely organized.

The Client Care Coordinator will support the practice in maintaining the highest clinical care standards by tracking and monitoring client retention rates, implementing outcomes measurement systems, and compliance checks.

The Client Care Coordinator will facilitate registration processes for therapy groups, workshops, and practice events.

The Client Care Coordinator will additionally support the Director and/or management team with office managerial tasks including but not limited to office maintenance, supply orders, verification of insurance benefits for clients, billing assistance, human resources tasks, and other related projects.

Reports to: Clinical Director

Minimum Qualification Requirements:

Bachelor’s Degree in Mental Health/Behavioral Health field preferred
Grad & Prospective Students in the Mental Health Field encouraged to apply- great experience in building client rapport and screening!
3+ Years Customer Service, Scheduling, Medical Office Management Experience
Moderate Knowledge of Mental/Behavioral Health terminology and levels of care
Excellent social skills and organizational skills
General Knowledge of insurance billing
Technical Skills: Phone.com, Acuity Calendar Management, Google Systems: Drive, Docs, Sheets, & Hangouts, Electronic Health Management System (Simple Practice), Zoom

Competencies:

Problem Solving/Analysis: Strong analytical thinking and self-motivated.
Interpersonal Skills: a team player with a positive attitude that works effectively with clients, co-workers, and supervisors.
Organization & Time Management Skills: maintains high volume productivity level for essential functions, detail oriented and timely delivery of projects, able to prioritize tasks based on urgency, maintain to-do list, know when to ask for assistance based on workload.
Communication Skills: Strong computer, oral, and written communication.
Customer Service Skills: superior listening skills, professional demeanor and appropriate firmness.
Positive conflict resolution skills: responds promptly to client needs with compassion while moving client along in scheduling process with efficiency.
Flexibility & Growth Mindset: holds the belief that skills can be developed through hard work, effective strategies, and input from others. MUST BE Receptive to FEEDBACK, collaboration, and innovation.

Applicants should submit the following to jobs@mindfulsoulwellbeing.com:

1. Cover letter- there should be a message or attached cover to your application telling us about yourself and why you are a good fit for our practice. PDF format

2. Resume – PDF Format

3. 3 References including name, email, and phone number of the reference

4. Brief Video telling us why you would be a great person to handle the phones at our practice- show us your people skills! (optional but gets bonus points if we can see your personality in action!)

Incomplete Applications NOT Accepted!

Therapist Positions:

This is an exciting opportunity for the right candidates to nurture their inner therapy nerd and be a part of a practice that prides itself on mentoring, teamwork, self-discovery, and clinical growth. By joining a center known for using cutting edge and effective approaches such as EMDR, new staff will not only stretch their clinical muscles, but also help build community relationships and programs.

Candidates must be comfortable delivering telehealth services and eventually shift to including in person visits once our team returns to our Camden & Burlington County offices.

Current position(s) available are fee-for-service positions. Clinician must build and maintain a schedule of 25+ client hours per week. Opportunities available to run relevant groups and workshops. Position requires evening and/or weekend hours and some travel between office locations. This is not a 1099 position. Benefits include paid sick time, health benefits, professional liability insurance, and participation in clinical supervision and mentorship. EMDR Therapists will receive EMDR consultation to meet EMDRIA certification requirements. Mindful Soul Center for Wellbeing is an Equal Opportunity Employer.

Job responsibilities include, but are not limited to the following:

Assess and treat a full range of mental health issues in women, girls, tweens, and teens in a private practice, outpatient setting.
Demonstrate competency in utilizing evidence-based and trauma-informed treatment approaches. Specialty training is a huge plus!
Collaborate with other team members to launch additional wellness services, presentations, and workshops.
Provide services within the highest standard of professional ethics and sensitivity to cultural and ethnic diversity. Must be LGBTQIA affirming and demonstrate Anti-Racist mentality and practice.
Routine completion of required clinical documentation and scheduling of clients.
Regular participation in staff meetings, supervision/mentorship, and other team events.

We are the right place for you if you. . .

Are passionate about working in various areas of women’s mental health.
Seek a highly engaged and supportive supervisory and consultative relationship among a team of other therapists. Ability to self-reflect, seek out and receive feedback, and have a hungry desire to build on your therapy skills is a must!
Thrive when working with others to support each other’s growth and work towards common goals- we love team players!
Have a creative spirit and are energized by putting new ideas into motion.
Want to be a part of a growing center that connects with other healers, yoga instructors, schools, and other organizations in the local community.
Personally and professionally embrace themes of mindfulness, self-compassion, bravery, and vulnerability.
Dream of the private practice life but don’t have the desire to run and manage a business- we have all of that covered so you can keep your focus in the therapy session.

Applicant Requirements (see additional info below for Specialty Positions):

PhD or Masters Degree in Social Work, Psychology, Marriage and Family Therapy or Counseling
Active NJ License to practice (LPC/LCSW/LMFT)
Minimum of two years POST-GRADUATE clinical experience working with individuals, couples, groups. Acceptable areas of clinical experience include: outpatient mental health settings, group/private practice, inpatient unit, partial hospitalization and IOP programs.
Must have experience working in areas of women’s mental health and possess relevant knowledge and training in evidence-based treatment approaches
Adheres to the highest standards of professional and ethical conduct.
Computer savvy, able to use electronic health records system, good organizational & time management skills.
Available for afternoon/evening and weekend hours for 20+ clients per week. Schedule may be mixed with daytime hours as well, but evening/weekend availability is required.
Applicants may not have their own private practice.

Are you looking to expand or grow in a certain area of specialty? We are looking for therapists interested in specializing in the following areas:

Maternal Mental Health
LGBTQIA – experience with individuals, couples, teens, and families
Tween/Teen Mental Health & Family Therapy – currently seeking a Child/Adolescent Therapist for our Camden County office!
Trauma (EMDR trained is a +)
Eating Disorders
Relationships, Couples, Sex Therapy

Applicants should submit the following to jobs@mindfulsoulwellbeing.com:

1. Cover letter

2. Resume

3. 3 References including name, email, and phone number of the reference

4. Brief Video telling us why you want to work at Mindful Soul Center for Wellbeing- show us your heart! (optional but gets bonus points for courage)

5. Complete Google Form questionnaire

Incomplete applications will not be accepted, please be thorough.